AO Vault Support

We're here to help!

Contact Us

For any questions, bug reports, or feature requests, please reach out:

Frequently Asked Questions

How do I save a fic?

You can paste an AO3 URL directly in the app, or use the Share Extension from Safari: open an AO3 story, tap Share, and select "Save to AO Vault."

How does offline reading work?

After saving a fic, tap "Read Offline" to download the full text. Once downloaded, you can read it anytime without an internet connection.

What if AO3 is down?

If AO3 is temporarily unavailable, you can still read any fics you've already downloaded for offline access. New imports will need to wait until AO3 is back up.

I'm getting a rate limit error

AO3 limits how many requests can be made in a short time. If you see this error, wait about 60 seconds and try again. Under normal use (saving a fic every few minutes), you won't hit this limit.

How do I delete my account?

Contact us at support@aovault.net and we will delete your account and all associated data.

Is my data private?

Yes. We don't sell, share, or trade your data. Your library is yours. See our Privacy Policy for details.

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